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Find answers to common questions about VisCool. Can't find what you're looking for? Contact our support team.

Getting Started

VisCool is an AI-powered Educational Operating System (kos) that provides a complete solution for managing every aspect of educational institutions -- from marketing and enrollment to teaching, assessment, and analytics.

Visit our demo page and fill out the free trial form. You'll get instant access to all features for 14 days with no credit card required. Setup takes under 2 minutes.

VisCool serves all types of educational organizations: K-12 schools, colleges and universities, professional training centers, online schools, corporate training departments, and tutoring academies.

Yes! Our Free plan supports up to 5 users with core features included. It's perfect for small tutoring businesses or for evaluating the platform before scaling up.

Pricing & Billing

VisCool uses per-user-per-month pricing. Plans range from Free (up to 5 users) to Enterprise (5,000+ users) with volume discounts available. Annual billing saves you 20%.

Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately, and downgrades apply at the end of your current billing period.

Absolutely! We offer special pricing for non-profit educational organizations, NGOs, and government-funded institutions. Contact our sales team for details.

Features & Integrations

Yes! We integrate with Google Workspace, Microsoft 365, Zoom, popular payment gateways, SIS systems, and many more. We also offer a comprehensive REST API for custom integrations.

We support data imports from Google Classroom, Canvas, Moodle, Blackboard, and other popular platforms. Our team can also assist with custom migrations from legacy systems.

VisCool includes an AI teaching assistant, automated grading, smart scheduling, predictive analytics for at-risk students, content generation tools, and personalized learning path recommendations.

Security & Privacy

Absolutely. We maintain GDPR and DSG compliance, ISO 27001 certification, SOC 2 Type II compliance, and use end-to-end encryption. All data is stored in EU data centers.

All data is stored in secure EU data centers (primarily in Frankfurt and Vienna). We never transfer educational data outside the EU without explicit consent and appropriate safeguards.

Yes, you can export all your data at any time in standard formats (CSV, JSON, PDF). Data portability is a core part of our GDPR compliance commitment.

Support & Training

All plans include email support and access to our knowledge base. Professional plans add live chat support, while Enterprise plans include a dedicated success manager and phone support.

Yes! Free self-serve onboarding is available for all plans. Professional and Enterprise plans include guided onboarding sessions with our education specialists.

VisCool Academy offers free online courses, video tutorials, and certification programs for administrators, teachers, and staff. Enterprise plans include custom training sessions.

Still Have Questions?

Our support team is here to help. Get in touch and we'll get back to you within 24 hours.

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